Four Steps to Improve Adoption of Ebill for Utility Companies
Despite the strong preference for online payment, utility customers have not been persuaded or incented to discontinue their paper statements. Why?
Request a copy of “Leading Strategies to Catapult Utility Companies’ eBill Enrollment” and learn how to improve adoption with these four steps:
- Understand the reasons why customers are not enrolling
- Addresses the primary categories of customer concern.
- Effectively speak to customer concerns via a strategic communications program.
- Learn the impact of incentive programs on program adoption
Request a copy of this white paper today and learn how to reduce the gap between electronic and paper billing, and increase paperless billing enrollment.